FAQS
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Shipping and Delivery
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Stock Furniture Shipping Policy - Shipping and Delivery

All new accounts must meet a minimum value of $2,000 on the initial order.

For all future orders, the minimum order value for shipment within Toronto and Montreal is $300, and the rest of Canada is $500; the minimum order value for shipment within the United States is $500.

If your order falls under the minimum, a Customer Service Representative will advise you of the freight cost before placing your order.

Kaezar can only ship to business or commercial addresses.

We offer freight caps for orders $1,000 or greater in Canada and the U.S., calculated on the original order value before any sales or discounts.

Unless otherwise instructed Kaezar will prepay the freight and charge it to your invoice. Please advise our Customer Support Team if you have an account with a freight forwarder you would like us to use.

Our shipments arrive on pallets for LTL and full trailer delivers. This helps protect the furniture during shipment. If your order is too small to be placed on a pallet, the order size will have to be increased.

Shipping lead times vary depending on where the product is being delivered.

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